Effective Date: 5th July 2023

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This Privacy Policy governs the manner in which May I Help You ("the App") collects, uses, maintains, and discloses information collected from users (each, a "User") of the May I Help You mobile application.

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1. Personal Identification Information:
   1.1. We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our App, register on the App, fill out a form, and in connection with other activities, services, features, or resources we make available on our App.
   1.2. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain App-related activities.

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2. Non-personal Identification Information:
   2.1. We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of device, and technical information about Users' means of connection to our App, such as the operating system and the Internet service providers utilized, and other similar information.

 

3. How We Use Collected Information:
   3.1. May I Help You may collect and use Users' personal information for the following purposes:
      - To provide customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
      - To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.
      - To improve our App: We continually strive to improve our App offerings based on the information and feedback we receive from you.
      - To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests from Users.

 

4. How We Protect Your Information:
   4.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.
   4.2. Sensitive and private data exchange between the App and its Users happens over a Secure Socket Layer (SSL) secured communication channel and is encrypted and protected with digital signatures.

 

5. Sharing Your Personal Information:
   5.1. We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

 

6. Third-Party Websites:
   6.1. Users may find advertising or other content on our App that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our App. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our App, is subject to that website's own terms and policies.

 

7. Changes to This Privacy Policy:
   7.1. May I Help You has the discretion

 to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

8. Your Acceptance of These Terms:
   8.1. By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.

 

9. Contacting Us:
   9.1. If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, you can contact us at info@customer-i.com.